REWARD POINTS

  • How am I rewarded?
  • PanelOpinea can reward you in 2 ways: Via the electronic wallet “PayPal” or via gift certificates for “Amazon”
    1. PayPal: A simple and secure solution that gives you access to promotional offers reserved for PayPal customers, or to transfer your earnings directly to your bank account. You need to create a free account via your panellist area. Then, there are 2 options available to you to “get to” your accumulated balance: make purchases on the Internet or request a transfer to your bank account. You should be aware that you are not required to enter your credit/debit card details for purchases via PayPal. Also, if in the end you want transfer your money to a bank account, you can make a transfer. Please not that PayPal charge 2% commission for each transaction.
    2. Amazon: Amazon.fr gift certificates can only be used at: www.amazon.fr
    Amazon is a distribution website for books, DVDs, music, games, MP3 downloads, computer and electronic products, DIY tools, musical instruments, utensils and objects for the home and garden, toys, clothing and accessories, shoes , jewellery, sports and leisure products, etc. Once registered with the PanelOpinea, you can choose your preferred payment method. You can change the payment method later if you wish. By choosing this solution, you will not be charged any commission.

  • Can I be paid in any other way other than PayPal?
  • Yes, PanelOpinea can make payments in 2 ways: Via the electronic wallet “PayPal” or via “Amazon” gift certificates. By choosing “Amazon” gift certificates, you will not be charged any commission.

  • Can How much do I need to earn before I can request a transfer of my earnings?
  • The amount that you need to earn before you can request a transfer depends on the payment method.
    1. If you have chosen the e-wallet PayPal: you need to earn £ 5 before you can transfer your earnings to your e-wallet.
    2. If you have chosen payment by Amazon.fr gift certificates, you need to earn £ 10 before requesting 1 gift certificate.

  • How do I get my rewards?
  • 1. If you choose the PayPal payment method: you must first create a PayPal account with the same email address as your Opinea account. Then, log into your Opinea Panel account. Click on “your profile” and then “Redeem reward points”.
    Once this is done, you will get your money, from £ 5 upwards, by clicking “Accept”.

    2. If you have chosen Amazon gift certificates payment method: you can order one or more Amazon gift certificates, from € 10 upwards, by clicking on “Order”.

  • How long after a request will I receive the rewards?
  • The time of receipt of the reward is different depending on the payment method chosen.
    1. For a PayPal transfer, the timeframe for receiving your reward is 48 hours.
    2. For an Amazon gift certificate order, you will receive them via mail within 3-4 weeks.

  • How much will I receive for taking part?
  • Your cash compensation amount will vary (usually between 40p and £3) according to the length of the questionnaire completed.

  • How much will I receive for taking part?
  • Your cash compensation amount will vary (usually between 40p and £3) according to the length of the questionnaire completed.

  • How can I check my account?
  • To check the amount in your account you need to select “MY OPINEA PANEL” in the menu, log in and then click on “Check my balance”.

  • Why isn’t the amount that Opinea has paid into my PayPal account the exact amount stated by Opinea?
  • There’s a few pence difference between the amount due to be paid by Opinea and the amount actually paid into your PayPal account because PayPal charges a 2% transfer tax to your account.

  • The money hasn’t been transferred to my PayPal account.
  • To start with, check that you use the same email address for both PayPal and your Opinea Panel account. If these addresses are different you have 2 options available to you:

    1. Add the email address you use for the Opinea Panel to your PayPal account (don’t forget to confirm the modification).

    2. Send us a request to change your Opinea Panel email address to the one you use for your PayPal account.

    If you use the same email address for both Opinea and PayPal and the transfer still doesn’t happen when you request it, then contact us and we will deal with this problem straight away.

  • I answered the questionnaire but I only received 10p
  • If your Opinea account has only been credited with 10p it’s because you didn’t match the profile we were looking for. The questions you replied to enabled us to determine whether you were suited to the survey. We are sure you will soon be matched to a new survey.